Three different enquiries arrive in the same place, and that is fine — but they should not have to start with the same sentence. Pick the track, and your enquiry arrives tagged for the person who handles it.
01
Service for an existing customer
An order that did not arrive, stock that is not what was ordered, a question about an account or an invoice. If you are a salon and it concerns the work itself — a bond that did not hold, a shade that came out differently — that is professional support.
02
Opening a business account
A salon or a stylist who wants professional pricing. You can also register directly — open an account — and every request is checked by hand. We come back the same business day.
03
Partners and suppliers
Distribution, salon groups, private label, or a request for supplier documentation and certificates. Tell us which market you operate in and at what volume. ⚠️ Some documents do not exist — see hair sourcing and product control before you ask.
The fastest route. Write what you are interested in and which region or country you are in, and we will come back to you with the right person.
Hours
Sunday to Thursday, 9:00–17:00 Israel time (UTC+2, UTC+3 in summer). Enquiries that arrive outside those hours are answered the next business day.
⚠️ The previous site's archive carries two other versions of the opening hours and three phone numbers. What is written here is the number and the hours approved for publication; the rest is awaiting verification.
Leave your details
If it suits you better for us to call, the form is enough. We need a name, a phone number and a city so we know which agent to send.
One thing about ordering from outside Israel
Reading this site in English does not mean we ship to you. Delivery is within Israel only, and language and delivery destination are two separate things — see shipping. For anything outside Israel, the partners and suppliers track above is the route, and terms are set case by case.