This page states what is documented, and it is short. Hair sourcing and processing is precisely the area where it is most common to write a story — "collected directly from donors", "gently processed by traditional methods" — and we hold no document that supports a claim like that. So it is not written.
Why the page exists anyway: a stylist, a distributor or a buyer needs to know what we can say and what we abstain from. A page that does not exist looks like concealment; a page that says "this is what there is" is information.
What is documented
Two facts about the hair, one about the bond
The type of hair
100% human hair, natural, unprocessed. That is what the material for all three lines says, and that is what we say.
⚠️ One further source describes the hair as "quality European hair". Geographic origin is an entirely different claim from "unprocessed human hair", and it has no document behind it. So the word "European" does not appear on this site.
What is not done to the hair
There is no chemical processing. That is what "unprocessed" means, and it is also what lets the hair behave like the client's own — straightening, blow-drying, and responding to the salon's ordinary tools.
The bonding component
The double adhesion tape is manufactured in the United States. It is the only link in the chain whose place of manufacture is documented.
What is not documented — and that is most of it
Why this matters, rather than being nice to know
To the client in the chair it probably makes no difference. To two other kinds of people it matters a great deal: a distributor who wants to sell the brand in another market — certificates get asked for there; and a stylist whose client asks where the hair comes from, and who does not want to answer with a sentence she is not sure of.
If you are a supplier or a distributor asking for these documents, the partners and suppliers track is the way to ask, and we will hand over what exists.